Call center prices
How much does an outsourced call center cost? Contact Call operator time starts from UAH 5 per minute of conversation. We calculate the exact price for your project after a short call — no unnecessary extras or hidden fees.
Pricing models
From UAH 5/min. You pay only for the actual time operators spend talking to your customers.
For sales, lead processing and cold calling — pay per qualified lead, booked meeting, etc.
For online stores and e-commerce sellers — a fixed price for each confirmed order.
What affects the price
- Call volume or the size of the calling list
- Schedule: business hours, evenings, weekends or 24/7
- Topic and script complexity
- Inbound or outbound calls, sales and upselling
- Working in your CRM or ours
- Number type (0-800, city) and extras: IVR, call tracking
Services and prices
- Telephone consultingfrom UAH 5/min
- Order servicefrom UAH 5/min
- Technical supportfrom UAH 5/min
- Hotlinefrom UAH 5/min
- Call and request processingfrom UAH 5/min
- Reference service organizationfrom UAH 5/min
- Virtual officefrom UAH 5/min
- Staff outsourcingfrom UAH 5/min
- Call reception outsourcingfrom UAH 5/min
- Order confirmationfrom UAH 5/min
- Lead processingfrom UAH 5/min
- Dispatch servicefrom UAH 5/min
- Mystery Callerfrom UAH 5/min
- Event invitationsfrom UAH 5/min
- Debt collection managementfrom UAH 5/min
- Backup call centerfrom UAH 5/min
- Sociological surveysfrom UAH 5/min
- Telemarketingfrom UAH 5/min
- Phone surveysfrom UAH 5/min
- Phone presentationsfrom UAH 5/min
- Automated callson request
- Database creation and updatesfrom UAH 5/min
- Cold callingfrom UAH 5/min
- Outbound callingfrom UAH 5/min
- Sales outsourcingfrom UAH 5/min
- Voice menu IVRon request
- Virtual IP PBXon request
- Voice message broadcastingon request
- Direct numberon request
- Online consultantfrom UAH 5/min
- Call trackingon request
- Loyalty detection (NPS analysis)from UAH 5/min
- Target audience researchfrom UAH 5/min
- Customer satisfaction evaluationfrom UAH 5/min
- Insurance company contact centerfrom UAH 5/min
- Real estate agency call centerfrom UAH 5/min
Industry solutions
Pricing FAQ
How much do call center services cost?
Operator time starts from UAH 5 per minute. The final price depends on volume, schedule and complexity; we calculate it after the brief.
Can we pay per result?
Yes. For sales, lead processing and e-commerce, payment per qualified lead, meeting or confirmed order is possible.
Is outsourcing cheaper than an in-house call center?
Usually yes: you do not pay for premises, equipment, telephony, CRM, hiring and training — only for the work done. It is especially cost-effective with uneven workload and 24/7 operation.
How fast will you calculate the price?
Leave a request or call 0 800 210 165 — a manager will clarify the task and prepare an estimate.