Virtual IP PBX for business
A virtual (cloud) PBX replaces an office phone system: calls are handled on a server, and staff answer on a computer, IP phone or smartphone — from anywhere. No hardware to buy and no lines to install.
Contact Call runs its own telephony infrastructure and configures the PBX for your processes: extensions, groups, queues, voice menu, call recording. Some calls can also be handled by our operators.
What is included
- Connecting numbers (city, 0-800) to the cloud PBX
- Extensions for staff and departments
- Forwarding, queues and ring groups
- Voice menu (IVR) and working hours
- Recording and log of all calls
- Option to add Contact Call operators
Who it is for
- Small and medium businesses without an office PBX
- Companies with remote staff
- Branch networks in different cities
- Sales teams that need call recording and control
- Companies that are moving or growing fast
How we launch a project
- 1Brief
We discuss your goals, volumes, schedule and expected results, and agree on the price.
- 2Scripts
Together with you we write call scripts and answers to common questions.
- 3Setup
We connect a number (0-800 or a city line) and adapt our CRM to your process.
- 4Operator training
Operators learn your product and go through test calls.
- 5Launch and reporting
We go live. You see statistics online, and calls are recorded for quality control.
Why Contact Call
- In business since 2012
- Our own CRM, quickly adapted to any task
- 24/7 call handling, no days off
- All calls recorded, statistics available online
- A 0-800 or city number for your company
- Prices from UAH 5 per minute
The final price depends on call volume, working hours and script complexity. We will calculate it after a short call.
Frequently asked questions
Do we need special equipment?
No. An internet connection and a computer, IP phone or smartphone app are enough.
Can we keep our current number?
In most cases yes — your number can be connected to the PBX. Details depend on the carrier that serves the number.
How much does a virtual PBX cost?
It depends on the number of lines, users and features. We calculate it for your needs.
Related services
Let’s discuss your project
Leave a request — our manager will contact you, clarify the task and calculate the price.
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