Contact Call — outsourcing contact center

Accounts receivable management by phone

Overdue payments slow your business down, and chasing debtors takes your managers’ time. Contact Call handles soft receivables management: operators remind customers about payments, find out why they are late and record agreed payment dates.

We work politely, professionally and within Ukrainian law: no pressure, no threats and no calls at prohibited hours. The goal is to get paid and keep a good relationship with the customer.

Call us: 0 800 210 165from UAH 5/min

What is included

  • Reminders before the payment date
  • Calls about early-stage overdue payments
  • Finding the reason for delay and recording payment promises
  • Follow-up reminders on an agreed schedule
  • Information about payment methods
  • Reports per debtor and overall trends

Who it is for

  • Internet providers and utility services
  • Subscription businesses
  • B2B suppliers and distributors offering deferred payment
  • Financial and insurance companies
  • Landlords, educational and medical institutions

How we launch a project

  1. 1
    Brief

    We discuss your goals, volumes, schedule and expected results, and agree on the price.

  2. 2
    Scripts

    Together with you we write call scripts and answers to common questions.

  3. 3
    Setup

    We connect a number (0-800 or a city line) and adapt our CRM to your process.

  4. 4
    Operator training

    Operators learn your product and go through test calls.

  5. 5
    Launch and reporting

    We go live. You see statistics online, and calls are recorded for quality control.

Why Contact Call

  • In business since 2012
  • Our own CRM, quickly adapted to any task
  • 24/7 call handling, no days off
  • All calls recorded, statistics available online
  • A 0-800 or city number for your company
  • Prices from UAH 5 per minute
Price
from UAH 5/min

The final price depends on call volume, working hours and script complexity. We will calculate it after a short call.

Frequently asked questions

Is this legal?

Yes. We act within Ukrainian law: we call only at permitted times, communicate respectfully and never disclose information to third parties.

Which stages of debt do you handle?

Mainly preventive reminders and early-stage overdue payments, where a polite call is most effective.

How much does it cost?

From UAH 5 per minute. The final price depends on list size and script.

Related services

Let’s discuss your project

Leave a request — our manager will contact you, clarify the task and calculate the price.

0800210165

Our partners and clients

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