Telephone sociological surveys
A telephone survey (CATI) is a fast way to learn the opinions of many people across regions. Contact Call runs sociological surveys for companies, NGOs and research agencies — from questionnaire design to final tables.
Operators are briefed on the questionnaire and on neutral interviewing, every call is recorded for quality control, and answers are entered directly into the system. You get clean, structured data.
What is included
- Help designing and testing the questionnaire
- Sampling according to agreed parameters
- Calling respondents at convenient times
- Neutral interviewing without prompting or pressure
- Quality control using call recordings
- Data set and summary tables
Who it is for
- Research and sociological agencies
- NGOs and international projects
- Local governments
- Companies studying markets and consumers
- Media and think tanks
How we launch a project
- 1Brief
We discuss your goals, volumes, schedule and expected results, and agree on the price.
- 2Scripts
Together with you we write call scripts and answers to common questions.
- 3Setup
We connect a number (0-800 or a city line) and adapt our CRM to your process.
- 4Operator training
Operators learn your product and go through test calls.
- 5Launch and reporting
We go live. You see statistics online, and calls are recorded for quality control.
Why Contact Call
- In business since 2012
- Our own CRM, quickly adapted to any task
- 24/7 call handling, no days off
- All calls recorded, statistics available online
- A 0-800 or city number for your company
- Prices from UAH 5 per minute
The final price depends on call volume, working hours and script complexity. We will calculate it after a short call.
Frequently asked questions
Who writes the questionnaire?
You can provide it, or we help draft it and test it with pilot calls.
How do you ensure data quality?
Operator briefing, recording of all calls, spot-check listening and answer logic checks.
How much does a telephone survey cost?
From UAH 5 per minute. The price depends on questionnaire length, sample size and how hard respondents are to reach.
Related services
Let’s discuss your project
Leave a request — our manager will contact you, clarify the task and calculate the price.
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