Call tracking: which channels bring calls
In many industries most sales still start with a phone call, and without call tracking you cannot tell which ad produced it. We assign separate numbers to channels — website, search ads, social media, outdoor — so you see where customers come from.
Combined with our operators, call tracking gives even more: we not only count calls but also record their outcome — advice, request or sale.
What is included
- Separate numbers for ad channels and campaigns
- Call statistics by source
- Call recording to assess lead quality
- Outcome of each call logged by operators
- Reports to optimise your ad budget
- Integration with your CRM if needed
Who it is for
- Companies advertising in several channels
- Marketing agencies
- Real estate agencies and developers
- Car services and medical clinics
- Any business where a call is the main conversion
How we launch a project
- 1Brief
We discuss your goals, volumes, schedule and expected results, and agree on the price.
- 2Scripts
Together with you we write call scripts and answers to common questions.
- 3Setup
We connect a number (0-800 or a city line) and adapt our CRM to your process.
- 4Operator training
Operators learn your product and go through test calls.
- 5Launch and reporting
We go live. You see statistics online, and calls are recorded for quality control.
Why Contact Call
- In business since 2012
- Our own CRM, quickly adapted to any task
- 24/7 call handling, no days off
- All calls recorded, statistics available online
- A 0-800 or city number for your company
- Prices from UAH 5 per minute
The final price depends on call volume, working hours and script complexity. We will calculate it after a short call.
Frequently asked questions
How many numbers do we need?
At least one per ad channel you want to measure. We decide the number together based on your advertising.
Can we see which calls ended in a sale?
Yes, if calls are handled by our operators or outcomes come from your CRM.
How much does call tracking cost?
It depends on the number of lines and call volume. We calculate it individually.
Related services
Let’s discuss your project
Leave a request — our manager will contact you, clarify the task and calculate the price.
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