Automated outbound calls
When you need to tell thousands of people the same thing quickly, automated calling is the most efficient tool. The system calls your list, plays a recorded message and can ask the person to press a key to confirm or to speak to an operator.
Contact Call combines automation with live operators: if a customer wants to talk, the call goes to a person. You save on mass messaging without losing interested customers.
What is included
- Message recording or text-to-speech
- Scheduled calling with retries
- Keypad responses from customers
- Transfer to a live operator on request
- Outcome logged for each call
- Report: reached, listened, responded
Who it is for
- Reminders about appointments, payments, deliveries
- Notifications about promotions or changes in hours or terms
- Order and booking confirmations
- Short keypad surveys
- Mass information campaigns
How we launch a project
- 1Brief
We discuss your goals, volumes, schedule and expected results, and agree on the price.
- 2Scripts
Together with you we write call scripts and answers to common questions.
- 3Setup
We connect a number (0-800 or a city line) and adapt our CRM to your process.
- 4Operator training
Operators learn your product and go through test calls.
- 5Launch and reporting
We go live. You see statistics online, and calls are recorded for quality control.
Why Contact Call
- In business since 2012
- Our own CRM, quickly adapted to any task
- 24/7 call handling, no days off
- All calls recorded, statistics available online
- A 0-800 or city number for your company
- Prices from UAH 5 per minute
The final price depends on call volume, working hours and script complexity. We will calculate it after a short call.
Frequently asked questions
Can a customer be connected to a live operator?
Yes, the message can offer a key press to connect to a Contact Call operator.
Who records the message?
A professional voice, your own recording or text-to-speech.
How much do automated calls cost?
It depends on list size, message length and whether operators are needed. We calculate it after the brief.
Related services
Let’s discuss your project
Leave a request — our manager will contact you, clarify the task and calculate the price.
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