Call center for distributors
A distributor works with hundreds of retail outlets, and much of the ordering and communication happens by phone. Contact Call helps you call customers regularly, take orders, remind them about payments and find new outlets.
We record orders in your system or our CRM, keep statistics per outlet and pass information to your sales reps. Your sales team works more efficiently and customers get regular attention.
What is included
- Regular calls to outlets and order taking
- News, promotions and price change updates
- Telemarketing to win new outlets
- Payment and receivables reminders
- Customer database updates
- Order and customer activity reports
Tasks we take on
- Food and beverage distributors
- Household chemicals and home goods distributors
- Building materials wholesalers
- Pharmaceutical distributors
- Auto parts distributors
How we launch a project
- 1Brief
We discuss your goals, volumes, schedule and expected results, and agree on the price.
- 2Scripts
Together with you we write call scripts and answers to common questions.
- 3Setup
We connect a number (0-800 or a city line) and adapt our CRM to your process.
- 4Operator training
Operators learn your product and go through test calls.
- 5Launch and reporting
We go live. You see statistics online, and calls are recorded for quality control.
Why Contact Call
- In business since 2012
- Our own CRM, quickly adapted to any task
- 24/7 call handling, no days off
- All calls recorded, statistics available online
- A 0-800 or city number for your company
- Prices from UAH 5 per minute
The final price depends on call volume, working hours and script complexity. We will calculate it after a short call.
Frequently asked questions
Can you take orders in our system?
Yes, operators can work in your system or record orders in our CRM and pass them to you.
How often should outlets be called?
On an agreed schedule — for example weekly on a set day, so customers get used to ordering regularly.
How much does it cost?
From UAH 5 per minute. The final price depends on the number of outlets and call frequency.
Related services
Let’s discuss your project
Leave a request — our manager will contact you, clarify the task and calculate the price.
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