Virtual office: a receptionist without hiring
A virtual office is your company’s professional front desk without renting premises or hiring a receptionist. A Contact Call operator answers calls on behalf of your company, gives basic information, takes messages and transfers calls to the right people.
It is especially useful when your team works remotely or is often on the road. Customers always hear a polite answer, and you are notified about every call.
What is included
- A 0-800 or city number for your company
- Answering calls on behalf of your company to your script
- Call transfers to staff or mobile numbers
- Message taking and delivery by email or messenger
- Booking meetings and consultations
- Call recording and a log of all calls
Who it is for
- Small businesses and startups
- Companies with remote teams
- Lawyers, consultants and independent professionals
- Representative offices of foreign companies in Ukraine
- Businesses working in several cities without a central office
How we launch a project
- 1Brief
We discuss your goals, volumes, schedule and expected results, and agree on the price.
- 2Scripts
Together with you we write call scripts and answers to common questions.
- 3Setup
We connect a number (0-800 or a city line) and adapt our CRM to your process.
- 4Operator training
Operators learn your product and go through test calls.
- 5Launch and reporting
We go live. You see statistics online, and calls are recorded for quality control.
Why Contact Call
- In business since 2012
- Our own CRM, quickly adapted to any task
- 24/7 call handling, no days off
- All calls recorded, statistics available online
- A 0-800 or city number for your company
- Prices from UAH 5 per minute
The final price depends on call volume, working hours and script complexity. We will calculate it after a short call.
Frequently asked questions
Will callers know an external operator is answering?
The operator introduces themselves on behalf of your company and follows your script, so for the caller it is a normal conversation with your office.
How will I receive messages?
By email, messenger or through access to our CRM — whatever suits you.
How much does a virtual office cost?
From UAH 5 per minute. The price depends on the number of calls and the schedule you need.
Related services
Let’s discuss your project
Leave a request — our manager will contact you, clarify the task and calculate the price.
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