Contact Call — outsourcing contact center

Call and request processing for your business

Leads come from many channels: calls, website forms, ads, social media. The faster a company responds, the higher the chance of a sale. Contact Call handles the first contact: we take calls, call back leads, clarify needs and pass already qualified customers to your managers.

Every lead is logged in the CRM with the call outcome, so nothing gets lost. You see online statistics: how many requests came in, how many were processed and with what result.

Call us: 0 800 210 165from UAH 5/min

What is included

  • Taking inbound calls on your behalf
  • Fast call-backs to leads from your website, ads and social media
  • Qualification: needs, budget, timing
  • Booking meetings, consultations or visits
  • Passing leads to managers in the CRM or by email
  • Reports by lead source and outcome

Who it is for

  • Companies with active advertising and many leads
  • Service businesses: clinics, car services, education centres
  • Real estate agencies and developers
  • B2B companies that need lead pre-qualification
  • Businesses whose managers cannot respond to leads quickly

How we launch a project

  1. 1
    Brief

    We discuss your goals, volumes, schedule and expected results, and agree on the price.

  2. 2
    Scripts

    Together with you we write call scripts and answers to common questions.

  3. 3
    Setup

    We connect a number (0-800 or a city line) and adapt our CRM to your process.

  4. 4
    Operator training

    Operators learn your product and go through test calls.

  5. 5
    Launch and reporting

    We go live. You see statistics online, and calls are recorded for quality control.

Why Contact Call

  • In business since 2012
  • Our own CRM, quickly adapted to any task
  • 24/7 call handling, no days off
  • All calls recorded, statistics available online
  • A 0-800 or city number for your company
  • Prices from UAH 5 per minute
Price
from UAH 5/min

The final price depends on call volume, working hours and script complexity. We will calculate it after a short call.

Frequently asked questions

How fast do you call back a lead?

We agree the call-back standard with you at launch and track it in reports. Leads are processed during business hours or 24/7, depending on your schedule.

How will we receive processed leads?

In your CRM, through our CRM with online access, or by email — whatever suits you.

How much does lead processing cost?

From UAH 5 per minute. The final price depends on lead volume and the processing script.

Related services

Let’s discuss your project

Leave a request — our manager will contact you, clarify the task and calculate the price.

0800210165

Our partners and clients

partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image
partner image