Contact Call — outsourcing contact center

Outsourced lead processing

You pay for advertising, but leads go cold while nobody calls them. Speed of first contact is one of the main drivers of conversion: the longer a person waits, the more likely they have already bought from a competitor. Contact Call processes leads as soon as they arrive — 24/7.

Operators call back requests from your website, landing pages, ads and social media, clarify needs, qualify the customer and pass only sales-ready prospects to your managers. Cold leads are followed up with repeat calls on an agreed schedule.

Call us: 0 800 210 165from UAH 5/min

What is included

  • Call-backs to new leads within agreed times
  • Qualification: need, budget, timing, authority
  • Follow-ups: repeat calls and SMS to those who did not answer
  • Booking consultations, meetings or visits
  • Passing leads to your CRM or ours with online access
  • Reports by source: which channels bring quality leads

Who it is for

  • Companies running search and social ads
  • Online schools and educational projects
  • Clinics, car services, salons
  • Developers and real estate agencies
  • E-commerce and online stores

How we launch a project

  1. 1
    Brief

    We discuss your goals, volumes, schedule and expected results, and agree on the price.

  2. 2
    Scripts

    Together with you we write call scripts and answers to common questions.

  3. 3
    Setup

    We connect a number (0-800 or a city line) and adapt our CRM to your process.

  4. 4
    Operator training

    Operators learn your product and go through test calls.

  5. 5
    Launch and reporting

    We go live. You see statistics online, and calls are recorded for quality control.

Why Contact Call

  • In business since 2012
  • Our own CRM, quickly adapted to any task
  • 24/7 call handling, no days off
  • All calls recorded, statistics available online
  • A 0-800 or city number for your company
  • Prices from UAH 5 per minute
Price
from UAH 5/min

The final price depends on call volume, working hours and script complexity. We will calculate it after a short call.

More about prices

Frequently asked questions

How fast do you call back a lead?

We agree the call-back standard at launch and track it in reports. Leads are processed 24/7 or on your schedule.

Can you work with leads in our CRM?

Yes, operators can work directly in your CRM or receive leads into our system automatically.

How much does lead processing cost?

From UAH 5 per minute. Payment per processed or qualified lead is also possible.

Related services

Let’s discuss your project

Leave a request — our manager will contact you, clarify the task and calculate the price.

0800210165

Our partners and clients

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