Contact Call — outsourcing contact center

Call center for real estate agencies

Real estate agents are constantly at viewings and meetings, so calls from listings often go unanswered. Contact Call takes these calls, advises on properties, finds out the buyer’s requirements and books a viewing in the agent’s calendar.

For developers, we handle requests from ad campaigns, invite people to open days and remind customers about their visit. Your team focuses on deals, not on the phone.

Call us: 0 800 210 165from UAH 5/min

What is included

  • Answering calls from listings and ads
  • Advice on properties from your database
  • Qualification: budget, area, timing, payment method
  • Booking viewings in agents’ calendars
  • Calling your client base with new offers
  • Call tracking to evaluate ad channels

Who it is for

  • Real estate agencies
  • Developers and residential complex sales teams
  • Independent realtors
  • Residential and commercial rental companies
  • Cottage communities and development projects

How we launch a project

  1. 1
    Brief

    We discuss your goals, volumes, schedule and expected results, and agree on the price.

  2. 2
    Scripts

    Together with you we write call scripts and answers to common questions.

  3. 3
    Setup

    We connect a number (0-800 or a city line) and adapt our CRM to your process.

  4. 4
    Operator training

    Operators learn your product and go through test calls.

  5. 5
    Launch and reporting

    We go live. You see statistics online, and calls are recorded for quality control.

Why Contact Call

  • In business since 2012
  • Our own CRM, quickly adapted to any task
  • 24/7 call handling, no days off
  • All calls recorded, statistics available online
  • A 0-800 or city number for your company
  • Prices from UAH 5 per minute
Price
from UAH 5/min

The final price depends on call volume, working hours and script complexity. We will calculate it after a short call.

Frequently asked questions

How will operators know property details?

We work from your property database and scripts, and pass complex questions to the agent.

Can you book viewings?

Yes, in agents’ calendars by agreed rules, with confirmation and a reminder to the customer.

How much does a real estate call center cost?

From UAH 5 per minute, depending on call volume and scripts.

Related services

Let’s discuss your project

Leave a request — our manager will contact you, clarify the task and calculate the price.

0800210165

Our partners and clients

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