Contact Call — outsourcing contact center

Call center for law firms

Lawyers spend most of their time in court, meetings and paperwork, so calls from potential clients often go unanswered. Contact Call answers on behalf of your law firm, finds out the nature of the matter and books the client for a consultation with the right lawyer.

Operators do not give legal advice — they qualify requests according to your script so the lawyer receives a client with a clear situation. All calls are recorded and confidentiality is set out in the contract.

Call us: 0 800 210 165from UAH 5/min

What is included

  • Answering calls on behalf of the law firm 24/7
  • Initial qualification: case type, urgency, region
  • Booking consultations with the right lawyer
  • Processing requests from your website and ads
  • Consultation reminders for clients
  • Call recordings and request reports

Tasks we take on

  • Law firms
  • Bar associations and independent attorneys
  • Notaries
  • Company registration and accounting service firms
  • Collection and consulting companies

How we launch a project

  1. 1
    Brief

    We discuss your goals, volumes, schedule and expected results, and agree on the price.

  2. 2
    Scripts

    Together with you we write call scripts and answers to common questions.

  3. 3
    Setup

    We connect a number (0-800 or a city line) and adapt our CRM to your process.

  4. 4
    Operator training

    Operators learn your product and go through test calls.

  5. 5
    Launch and reporting

    We go live. You see statistics online, and calls are recorded for quality control.

Why Contact Call

  • In business since 2012
  • Our own CRM, quickly adapted to any task
  • 24/7 call handling, no days off
  • All calls recorded, statistics available online
  • A 0-800 or city number for your company
  • Prices from UAH 5 per minute
Price
from UAH 5/min

The final price depends on call volume, working hours and script complexity. We will calculate it after a short call.

More about prices

Frequently asked questions

Do your operators give legal advice?

No. Operators only take requests, find out the essentials and book consultations. Legal advice comes from your specialists.

How is confidentiality ensured?

Confidentiality terms are written into the contract, only project operators have data access, and all calls are recorded.

How much does it cost?

From UAH 5 per minute, depending on request volume and schedule.

Related services

Let’s discuss your project

Leave a request — our manager will contact you, clarify the task and calculate the price.

0800210165

Our partners and clients

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