Outbound calling to your customer list
Outbound calling is a versatile tool: announce a promotion, remind about a payment or visit, confirm an order, ask about service quality or win back customers who stopped buying. Contact Call runs calling campaigns of any size — from a few hundred to tens of thousands of contacts.
Your customers talk to live operators following an agreed script. The outcome of each call is logged in the CRM, and you receive a clear report: how many people were reached, what they said and what the next steps are.
What is included
- Call script and questionnaire
- Cleaning and preparing the contact list
- Scheduled mass calling by live operators
- Retries for those who did not answer
- Outcomes logged in the CRM, call recordings
- Report and data export in a convenient format
Who it is for
- Informing customers about promotions, new products, changed terms
- Reminders about payments, appointments, events
- Win-back of inactive customers and repeat sales
- Satisfaction and service quality surveys
- Updating your contact database
How we launch a project
- 1Brief
We discuss your goals, volumes, schedule and expected results, and agree on the price.
- 2Scripts
Together with you we write call scripts and answers to common questions.
- 3Setup
We connect a number (0-800 or a city line) and adapt our CRM to your process.
- 4Operator training
Operators learn your product and go through test calls.
- 5Launch and reporting
We go live. You see statistics online, and calls are recorded for quality control.
Why Contact Call
- In business since 2012
- Our own CRM, quickly adapted to any task
- 24/7 call handling, no days off
- All calls recorded, statistics available online
- A 0-800 or city number for your company
- Prices from UAH 5 per minute
The final price depends on call volume, working hours and script complexity. We will calculate it after a short call.
More about pricesFrequently asked questions
How is this different from automated calls?
A real person talks to the customer, answers questions and handles objections. For simple mass notifications we offer cheaper automated calls; for complex conversations — operators.
How fast can you call our list?
It depends on list size and call length. During the brief we calculate timing and the number of operators for your deadline.
How much does outbound calling cost?
From UAH 5 per minute. The final price depends on list size, script and schedule.
Related services
Let’s discuss your project
Leave a request — our manager will contact you, clarify the task and calculate the price.
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