Contact Call — outsourcing contact center

Call center for car services

Mechanics are busy with repairs while the phone keeps ringing: customers want to book maintenance, check a price or the status of their car. A missed call is a customer who goes to another garage. Contact Call answers your calls, books convenient slots and passes all details to your mechanics.

We also remind customers about scheduled maintenance and seasonal tyre changes, process leads from ads and survey customers after repairs. Your garage gets more repeat visits without extra staff costs.

Call us: 0 800 210 165from UAH 5/min

What is included

  • Answering calls and booking repairs, maintenance, tyre service
  • Collecting details: make, model, issue
  • Maintenance and seasonal tyre change reminders
  • Processing requests from your website and ads
  • Notifying customers when the car is ready
  • Post-repair satisfaction surveys

Tasks we take on

  • Car services and garages
  • Tyre shops
  • Car washes and detailing studios
  • Official dealers
  • Car service chains

How we launch a project

  1. 1
    Brief

    We discuss your goals, volumes, schedule and expected results, and agree on the price.

  2. 2
    Scripts

    Together with you we write call scripts and answers to common questions.

  3. 3
    Setup

    We connect a number (0-800 or a city line) and adapt our CRM to your process.

  4. 4
    Operator training

    Operators learn your product and go through test calls.

  5. 5
    Launch and reporting

    We go live. You see statistics online, and calls are recorded for quality control.

Why Contact Call

  • In business since 2012
  • Our own CRM, quickly adapted to any task
  • 24/7 call handling, no days off
  • All calls recorded, statistics available online
  • A 0-800 or city number for your company
  • Prices from UAH 5 per minute
Price
from UAH 5/min

The final price depends on call volume, working hours and script complexity. We will calculate it after a short call.

More about prices

Frequently asked questions

How will operators know available slots?

We work with your schedule or CRM showing free slots and book customers by agreed rules.

Can you remind customers about maintenance?

Yes, we call customers from your base when scheduled maintenance or a seasonal tyre change is due.

How much does it cost?

From UAH 5 per minute, depending on call volume and schedule.

Related services

Let’s discuss your project

Leave a request — our manager will contact you, clarify the task and calculate the price.

0800210165

Our partners and clients

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