Contact Call — outsourcing contact center

Sales department outsourcing

Building an in-house sales team takes months of hiring, training, scripting and supervision. Sales outsourcing lets you launch phone sales within weeks: Contact Call provides trained operators, CRM, telephony and quality control, and you get customers and clear reporting.

We take on the part of the funnel that works best by phone: cold calls, inbound lead handling, qualification, appointment setting, upselling and win-back. Deals are closed by your managers — or by us, if the product allows.

Call us: 0 800 210 165from UAH 5/min

What is included

  • Product, segment and offer analysis
  • Sales scripts and objection handling
  • Cold calls and inbound request handling
  • Lead qualification and appointment setting
  • Upselling, cross-selling and repeat sales
  • CRM funnel, conversion reports, call recordings

Who it is for

  • B2B companies scaling sales
  • Companies without their own sales team
  • Businesses launching a product or entering a new region
  • Sales teams needing seasonal reinforcement
  • Companies that prefer to pay for results

How we launch a project

  1. 1
    Brief

    We discuss your goals, volumes, schedule and expected results, and agree on the price.

  2. 2
    Scripts

    Together with you we write call scripts and answers to common questions.

  3. 3
    Setup

    We connect a number (0-800 or a city line) and adapt our CRM to your process.

  4. 4
    Operator training

    Operators learn your product and go through test calls.

  5. 5
    Launch and reporting

    We go live. You see statistics online, and calls are recorded for quality control.

Why Contact Call

  • In business since 2012
  • Our own CRM, quickly adapted to any task
  • 24/7 call handling, no days off
  • All calls recorded, statistics available online
  • A 0-800 or city number for your company
  • Prices from UAH 5 per minute
Price
from UAH 5/min

The final price depends on call volume, working hours and script complexity. We will calculate it after a short call.

More about prices

Frequently asked questions

Can we pay per result?

Yes. Besides per-minute or hourly billing, pay-per-result is possible — for example per qualified lead or booked meeting. We choose the model together during the brief.

Who closes deals — you or our managers?

For complex B2B products we usually generate and qualify leads, and your managers close. For simple products operators can sell on their own.

How much does sales outsourcing cost?

From UAH 5 per minute or under an agreed pay-per-result model.

Related services

Let’s discuss your project

Leave a request — our manager will contact you, clarify the task and calculate the price.

0800210165

Our partners and clients

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