Contact Call — outsourcing contact center

A direct number for your company

A single, easy-to-remember number is part of your company’s image. Contact Call connects a direct city number or a toll-free 0-800 number and sets up where calls go: to your staff, to mobile phones or to our operators.

The number is not tied to an office: you can move, change staff and hours, and customers keep calling the same number.

Call us: 0 800 210 165from UAH 5/min

What is included

  • A city number or a 0-800 number
  • Forwarding to staff, mobiles or a call center
  • Working hours and out-of-hours rules
  • Voice greeting and menu if needed
  • Call recording and call log
  • Separate numbers for different ad channels

Who it is for

  • New companies and startups
  • Businesses advertising across Ukraine
  • Companies without a permanent office
  • Online stores
  • Anyone who wants to track ad performance by number

How we launch a project

  1. 1
    Brief

    We discuss your goals, volumes, schedule and expected results, and agree on the price.

  2. 2
    Scripts

    Together with you we write call scripts and answers to common questions.

  3. 3
    Setup

    We connect a number (0-800 or a city line) and adapt our CRM to your process.

  4. 4
    Operator training

    Operators learn your product and go through test calls.

  5. 5
    Launch and reporting

    We go live. You see statistics online, and calls are recorded for quality control.

Why Contact Call

  • In business since 2012
  • Our own CRM, quickly adapted to any task
  • 24/7 call handling, no days off
  • All calls recorded, statistics available online
  • A 0-800 or city number for your company
  • Prices from UAH 5 per minute
Price
from UAH 5/min

The final price depends on call volume, working hours and script complexity. We will calculate it after a short call.

Frequently asked questions

What is a 0-800 number?

A number that is free for callers: calls from any phone in Ukraine are paid by the company that owns the number.

Can we have several numbers?

Yes — for example separate numbers for regions, business lines or ad campaigns.

How much does a direct number cost?

It depends on the number type and setup. We calculate it for your needs.

Related services

Let’s discuss your project

Leave a request — our manager will contact you, clarify the task and calculate the price.

0800210165

Our partners and clients

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